AGENDA

Wednesday, January 30 Thursday, January 31 Friday, February 1
Exhibit Hall Hours 5:00 - 7:00pm 11:00am - 4:00pm 11:00am - 2:00pm

Days


Tracks

Wednesday, January 30, 2019
8:30am
Wednesday - 1/30/19
()
Continental Breakfast - Full conference passes only
X-01
  
9:00-9:25am
Wednesday - 1/30/19
AIOps ()
AIOps 101
AIOPS-01
This session will provide some basics on what we mean by AIOps and why this important new product category is gaining traction now.
Adaptive-Intent-Based Networking ()
Session Details in Development
AN-01
Future of Work ()
AI 101 - Understanding the Basics for Communications
FOW-01
J Arnold & Associates
Vonage
Dialpad
This session will provide an overview of what artificial intelligence is – and what it is not. It will also define the basic building blocks for communications, including chatbots, machine learning, and natural language processing.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
9:30-9:55am
Wednesday - 1/30/19
AIOps ()
The State of IT Service Delivery 
AIOPS-02
LogicMonitor
This session will present and offer analysis on LogicMonitor’s recent “State of IT Service Delivery” study. 
Adaptive-Intent-Based Networking ()
Combatting Complexity and Cybercrime with Behavioral Analytics
AN-02
Juniper Networks
The traditional approach to preventing cyberattacks is insufficient in today’s 24/7 cyberthreat landscape. It’s time for companies to utilize advancements in machine learning and artificial intelligence to simplify operations, save resources and speed time to remediation. This session will explore how organizations can get ahead of cybercrime by integrating predictive behavioral analytics into security incident response.
Future of Work ()
Using AI & ML to Predict Behavior, Drive Conversion
FOW-02
J Arnold & Associates
AgilOne
This session will address how AI- and ML-based solutions can predict end user behaviors to drive sales and better manage inventory. 
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
10:00-10:25am
Wednesday - 1/30/19
AIOps ()
Session Details in Development
AIOPS-13
Adaptive-Intent-Based Networking ()
Session Details in Development
AN-03
Future of Work ()
Session Details in Development
FOW-03
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
10:30-10:55am
Wednesday - 1/30/19
()
Keynote Presentation in Development
NIK-01
  
11:00-11:25am
Wednesday - 1/30/19
()
Keynote Presentation by FixStream
NIK-02
FixStream
  
11:30-11:55am
Wednesday - 1/30/19
()
Keynote Presentation in Development
NIK-03
  
11:55am
Wednesday - 1/30/19
()
12:00pm Working Lunch Sessions - Full conference passes required
X-02
  
12:00-12:45pm
Wednesday - 1/30/19
AIOps - Working Lunch Session ()
AIOps Case Study
AIOPS-04
This session will detail how specific organizations are employing AI-based performance monitoring and testing solutions and with what results.
Adaptive Networking - Working Lunch Session ()
Session Details in Development
AN-04
Future of Work - Working Lunch Session ()
AI & The Job Market
FOW-04
J Arnold & Associates
Hunt Club
Center for Technology & Workforce Solutions
Smith.ai
Cognizant Technology Solutions
The rising tide of AI and automation has sparked fears of a jobless future. And while some jobs and individual work tasks will disappear over time, there will be lots for humans to do in the coming years. In this session, we’ll discuss how AI tools can reduce or eradicate jobs. We’ll also detail how and why AI will actually create demand for new workers and in what fields. 
  AIOps - Working Lunch Session
  Adaptive Networking - Working Lunch Session
  Future of Work - Working Lunch Session
1:00-1:25pm
Wednesday - 1/30/19
AIOps ()
AI in the Enterprise: Are the Benefits Worth the Risks? 
AIOPS-05
Testfire Labs
In this presentation, we’ll discuss emerging applications of AI in the workplace, and how those applications are changing not only the way we work, but our behaviors and feelings surrounding it. 
Adaptive-Intent-Based Networking ()
AI-Based Networking in a Multivendor World
AN-05
KEMP Technologies
Today AI is extremely vendor- and technology-specific. However, the networking world is trying to move away from single-supplier, proprietary solutions to more open solutions that help operators be more agile and avoid vendor lock in. This session will discuss how AI fits into a multivendor, multitechnology environment and what it will take to get from here to there.
Future of Work ()
The Human Future of Machine Intelligence
FOW-05
Verint
To be intelligent, virtual assistants need human input at various junctures of the learning process even as machine learning increasingly automates interactions and generates insights. In this presentation we’ll discuss why the future of intelligent virtual assistants is human and machine coordination, not just automation. We’ll discuss what it takes to build and train successful IVAs. And we’ll explain how to introduce AI solutions in a way that makes them a true extension of the workforce.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
1:30-1:55pm
Wednesday - 1/30/19
AIOps ()
Session Details in Development
AIOPS-06
Adaptive-Intent-Based Networking ()
Session Details in Development
AN-06
Future of Work ()
Session Details in Development
FOW-06
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
2:00-2:55pm
Wednesday - 1/30/19
AIOps ()
The Relationship Between AIOps and Application Performance
AIOPS-07
Dynatrace
Virtual Instruments
KEMP Technologies
This session will discuss specific applications AIOps aims to address and how AIOps relates to application performance management. This session will discuss specific applications AIOps aims to address and how AIOps relates to application and infrastructure performance management.
Adaptive-Intent-Based Networking ()
How to Use AI to Take Wi-Fi to the Next Level
AN-07
This session will discuss how technologies like artificial intelligence, automation, and machine learning can enable better performance, improved end users experiences, more efficient troubleshooting, and optimal use of resources on Wi-Fi networks.
Future of Work ()
Improving Meetings & Collaboration with AI
FOW-07
ZiipRoom
J Arnold & Associates
Cisco
Voicera
BlueJeans Network
This session will talk about how AI can improve productivity before, during, and after conferences and meetings.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
3:00-3:25pm
Wednesday - 1/30/19
AIOps ()
Session Details in Development
AIOPS-08
Adaptive-Intent-Based Networking ()
How To Intelligently Leverage AI for Smart Business
AN-08
Pax8
We’ve all heard the buzzwords around AI, but how are you using it to profitably grow your business? In this session, we will address ways we are incorporating AI into our technology to help MSPs capture more up-sell and cross-sell opportunities in the market. 
Future of Work ()
Reimagining the Employee Experience in an Age of AI
FOW-08
LogMeIn
This session will discuss trends that are shaping the employee experience, how average employees spend the bulk of their time, and the technologies that are poised to change the way we all work.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
3:30-3:55pm
Wednesday - 1/30/19
AIOps ()
The Security Threat That AI Itself Presents
AIOPS-09
RiskSense
Now that we’ve talked about how artificial intelligence and machine learning can help combat cybersecurity problems, let’s take a look at how AI itself is being used by hackers – and what can be done to address that.
Adaptive-Intent-Based Networking ()
AI-WAN - Global AI Control and Optimization of Networks
AN-09
Netrolix
This session will explore artificial intelligence in global network connectivity and architecure including virtualization of equipment, service chaining, and deep learning algorithms that control every element.
Future of Work ()
The Future of Hiring (Or, How AI is Enabling the HR Revolution)
FOW-09
Empty Cubicle, Inc.
Technology is changing the way organizations hire; the better the technology, the stronger the expectations are that the candidate will succeed in our organizations. Today, artificial intelligence has helped reduce the time spent throughout the hiring lifecycle, but research has found that organizations are ill-prepared to integrate AI solutions within their companies. Join Eric as he walks through this complex topic to explain how companies can leverage AI to hire their best possible candidates.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
5:00-7:00pm
Wednesday - 1/30/19
()
New Intelligence Exhibit Hall Grand Opening Reception
X-03
  
Thursday, January 31, 2019
8:15am
Thursday - 1/31/19
()
Continental Breakfast - Full conference passes only
X-04
  
8:30am
Thursday - 1/31/19
()
Special Presentation: SD-WAN Leadership Awards
X-05
  
9:00am
Thursday - 1/31/19
Keynote Presentation ()
Keynote Presentation by Uber: How Uber is Making IoT & Telecom a Competitive Advantage
K-03
  Keynote Presentation
9:30am
Thursday - 1/31/19
Keynote Presentation ()
Keynote Presentation by Google Cloud - Machine Learning and Team Communication
K-04
Google Cloud
  Keynote Presentation
10:00am
Thursday - 1/31/19
Keynote Presentation ()
Keynote Presentation by Coredial
K-05
CoreDial, LLC
  Keynote Presentation
10:30am
Thursday - 1/31/19
Keynote Presentation ()
Keynote Presentation
K-06
  Keynote Presentation
11:00am-4:00pm
Thursday - 1/31/19
()
New Intelligence Exhibit Hall Open
X-06
  
11:15am
Thursday - 1/31/19
()
Lunch Passes provided to full conference badge holders
X-07
  
1:00-1:55pm
Thursday - 1/31/19
AIOps ()
The Pathway to Autonomy: Creating the Self-Driving Enterprise with the Power of Automation + Artificial Intelligence
AIOPS-10
SRI International
Ayehu
CIOs know that artificial intelligence is a requirement for growth in the modern era. As the technology is now maturing and becoming proven, strategies are just beginning to take shape. This session will address how to evaluate artificial intelligence and machine learning technology for the enterprise, where to incorporate AI and ML into the organization, how to realize its potential to build a self-driving enterprise in which autonomy allows for new and unprecedented opportunities to transform businesses. The session will also address the ways in which automation and AI will impact technology and security operations and transform human roles within the organization. Attendees will come away with a solid understanding of the practical advances on AI technology, how to approach and validate automation in enterprise technology environments, and a roadmap to building an autonomous, self-driving enterprise.
Adaptive-Intent-Based Networking ()
Session Details in Development
AN-01
Future of Work ()
How to Drive Contact Center Improvement with AI
FOW-10
J Arnold & Associates
Nice inContact
TeamSupport
[24]7.ai
Five9
This session will discuss how and where AI fits into contact center environments.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
2:00-2:25pm
Thursday - 1/31/19
AIOps ()
Session Details in Development
AIOPS-11
Adaptive-Intent-Based Networking ()
The Importance of Automated, Intelligent Optical Solutions 
AN-11
Infinera
Growing demands on 4G networks and the Internet of Things, the arrival of 5G, and the overall need for more bandwidth, greater flexibility, and business agility are driving network operators to make new investments in their optical networks. Optical network spending is poised to reach $17.8 billion in 2022, according to Ovum. As network operators move to address the needs of the market and their own business goals, many are embracing more automated, disaggregated, and open solutions. This session will explain why and how.
Future of Work ()
Session Details in Development
FOW-11
Jane.ai
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
2:30-2:55pm
Thursday - 1/31/19
AIOps ()
The Use of AI and ML to Ensure Proper Cybersecurity for IoT Devices
AIOPS-12
During this session, we will discuss various ways that AI and ML can be utilized to ensure proper cybersecurity for IOT devices. Examples of devices could include patient care devices within a healthcare setting, or devices that empower security monitoring within a corporate environment, or devices that run HVAC controls. Proper security of IOT devices begins with inventory and continues on through monitoring and lifecycle management of these devices and their cyber “health”. Only when you know what is “normal” behavior can you determine what is abnormal. This is where AI and ML come into play. By combining data from other installations, and using that with ML algorithms, can we finally feel like these system are being monitored and secured the way they should be. 
Adaptive-Intent-Based Networking ()
An Agile Approach to Network Automation
AN-12
Metaswitch
While a boil-the-ocean approach may promise impressive savings from the vast $1 trillion annual CSPs network opex spend, agile innovation based on learnings from achievable, iterative steps will deliver more reliable results. Building on the bedrock of strong declarative models for config and lifecycle management, plus always-on instrumentation, Paul will discuss how you can work with your Ops team to structure phased automation projects that address the problems they encounter day-to-day.
Future of Work ()
AI & Next-Level Digital Marketing
FOW-12
C3Centricity
Digital channels can provide a better return on marketing spend than conventional channels. This session will explore how AI takes that to the next level.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
3:00-3:55pm
Thursday - 1/31/19
AIOps ()
Transforming Security and IT to Stop Attacks in Their Tracks
AIOPS-03
Citrix
RiskSense
FixStream
This session will discuss the security threats organizations are facing today. And it will explain how AIOps is positioned to address those threats. 
Adaptive-Intent-Based Networking ()
Breaking Down the Automation Resistance
AN-13
Companies often cautiously tiptoe around moving towards network automation for a number of reasons-including lack of trust in machine learning, and suspected threats to the workforce. Enabling acceptance of automation begins with the key elements of visibility and control to overcome those barriers. Sasa will discuss how organizations can prepare for the shift to automation and ensure success, and will offer key use cases for automation applicability.
Future of Work ()
From VoIP to the New Voice
FOW-13
Avaya
J Arnold & Associates
Vonage
AI is taking speech to another level. And Alexa for Business signals just the beginning of what we can expect going forward. In this session we’ll look at the evolution of voice being enabled by AI.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
4:15pm
Thursday - 1/31/19
General Session ()
IDEA Showcase: Startup Pitch Networking Event & Reception
GS-02
  General Session
4:25pm
Thursday - 1/31/19
Keynote Presentation ()
IDEA Showcase Opening Keynote
GS-03
  Keynote Presentation
8:00pm
Thursday - 1/31/19
()
Networking After Dark - Conference Party at The Atlantic Hotel
X-08
  
Friday, February 01, 2019
8:30am
Friday - 2/1/19
()
Continental Breakfast - Full conference passes only
X-09
  
9:00-9:55am
Friday - 2/1/19
AIOps ()
Session Details in Development
AIOPS-14
Adaptive-Intent-Based Networking ()
The Intent-Based Landscape & How ML Can Accelerate Automation
AN-14
Itential
In this session, Itential CTO Chris Wade will provide an overview of the intent-based vendor ecosystem and address some misperceptions regarding “intent-based” technologies and their capabilities. Additionally, Chris will outline the various components that make up intelligent network automation with a specific focus on how machine learning can expedite the journey to automating the network.
Future of Work ()
Cognitive BPM – The New Wave in Business Process Management
FOW-14
J Arnold & Associates
Incessant Technologies
Traditional BPM suites predominantly deal with transactions running through structured business processes which have been pre-defined in comprehensive detail across use case scenarios. These systems are not self-aware of their state, nor they can detect or adjust in case of performance bottlenecks on their own. The advent of cognitive technologies has the potential to take BPM suites to a whole new level. This session will explain how and what it means for your organization.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
10:00-10:25am
Friday - 2/1/19
AIOps ()
Session Details in Development
AIOPS-15
Adaptive-Intent-Based Networking ()
Session Details in Development
AN-15
Future of Work ()
AI, AR/VR & the Future of Work
FOW-15
J Arnold & Associates
vSpatial, Inc.
This session will address how a new breed of business collaboration solution providers are leveraging VR and adding AI to make meetings more immersive, mobile, and productive. 
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
10:30-10:55am
Friday - 2/1/19
AIOps ()
Context is Critical: How Richer Data Yields Richer Results in AIOps
AIOPS-16
OpsRamp
When it comes to effective AIOps, rich data is the differentiator. It's the engine that powers effective machine learning, and drives the system to draw better inferences and make more accurate decisions. In this talk, we'll discuss the power of context - drawing upon several data sources for a richer overall picture of system health and service uptime - and how to build a contextual data engine for your organization
Adaptive-Intent-Based Networking ()
Session Details in Development
AN-16
Future of Work ()
Practical AI – Augmenting Human Potential to Affect Radical Business Transformation
FOW-16
AI is the next wave of technology disruption that will usher in entirely new, innovative ways of doing business. Whether we’re talking about medical research or customer service, scientific discoveries or information security, the adaptive capabilities of AI, in which humans and machines operate as collaborative partners, driven by real-time data, will immeasurably improve our ability to derive, analyze, and draw actionable insight that will affect radical business transformational change.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
11:00-11:55am
Friday - 2/1/19
AIOps ()
AIOps Operations and Security Management in a Multi-Cloud Topology
AIOPS-17
2nd Watch
This session will talk about the benefits of utilizing AIOps and Continuous Security State and Compliance in a single management pane to highly automate and remediate multi-cloud operations and security risks across Amazon AWS and Microsoft Azure.
Adaptive-Intent-Based Networking ()
Cybersecurity in the Cognitive Era
AN-17
It's no surprise that our organizations are under attack by industrialized threats from highly skilled adversaries. At same time we're drowning in information, facing a growing skills shortage, and often dealing with security infrastructures from the dark ages. It's no wonder that the industry is looking for the latest magic bullet, and cognitive security is now the king of the hype curve. We'll talk about the threats in more detail, the growing migration from compliance to risk-focused security, and how security is fundamentally an information management problem. We'll investigate how cognitive technology is being applied in real organizations today, and try to get beyond the marketing and hype to understand this fundamental shift coming our way.
Future of Work ()
Proactive Engagement to Deepen Customer Engagement
FOW-17
J Arnold & Associates
i2x
One of the best uses of AI is for automating intelligent and personalized forms of proactive customer engagement. In this session, we’ll address how advanced solutions can inform businesses about the best times and locations to approach customers and prospects for best results. And we’ll discuss other best practices and success stories in the realm of AI- and ML-based engagement and personalization.
  AIOps
  Adaptive-Intent-Based Networking
  Future of Work
11:00am-2:00pm
Friday - 2/1/19
()
New Intelligence Exhibit Hall Open
X-10
  
1:45pm
Friday - 2/1/19
()
Giveaways!
X-11
  

 

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